Transparency Report
Last updated: March 2026
1. Our Commitment
NexTunnel is committed to transparency about how we handle government requests, legal orders, and law enforcement inquiries. This page documents all requests we have received and our responses.
2. Warrant Canary
As of March 9, 2026:
- NexTunnel has NOT received any National Security Letters (NSLs)
- NexTunnel has NOT received any gag orders or sealed court orders
- NexTunnel has NOT been required to install any government backdoors
- NexTunnel has NOT been compelled to provide encryption keys to any government
- NexTunnel has NOT provided user data to any intelligence agency under bulk surveillance programs
If any of these statements are removed or modified in a future update, it may indicate that NexTunnel has received such a request. This canary is updated quarterly.
3. Legal Request Statistics
| Period | Requests Received | Data Provided | Requests Challenged |
|---|---|---|---|
| Q1 2026 (Jan–Mar) | 0 | 0 | 0 |
4. What We Can Provide
Due to our minimal data collection practices, even with a valid court order, we can only provide:
- Email address associated with an account
- Account creation date
- Last login timestamp and IP (retained for 90 days)
- Payment information (processed by Stripe)
- Aggregate bandwidth usage per account
We CANNOT provide:
- Browsing history or visited URLs
- DNS queries
- Content of internet traffic
- Destination IP addresses of user connections
- Connection logs older than the retention period
5. Our Process for Legal Requests
- We verify the legal validity and jurisdiction of every request
- We challenge overly broad or invalid requests
- We notify affected users whenever legally permitted
- We provide only the minimum data required by the specific legal order
- We log all legal requests for this transparency report
6. Data Protection
For details on how we collect, process, and protect your data, see our Privacy Policy.
7. Contact
For questions about this report, contact our legal team at legal@nextunnel.com or our Data Protection Officer at dpo@nextunnel.com.